Privacy Policy
Effective date: 29 August 2025
This Privacy Policy explains how Trick Ads Agency Ltd (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit https://trickadsagencyltd.com and any related pages, dashboards, or services (the “Service”). By using the Service you agree to the practices described here. If you do not agree, please do not use the Service.
1) Who we are & how to contact us
Data Controller: Trick Ads Agency Ltd
Email: support@trickadsagencyltd.com
Registered address: 444 North Capitol St Nw, Ste 612 Washington DC 20001
2) What this policy covers
This policy applies to visitors, trial users, customers, subscribers, and anyone interacting with our website, dashboards, forms, and marketing assets. It does not apply to third-party websites or services that we do not control.
3) Information we collect
- Account & Contact Data – name, email, password (hashed), phone, company, role, and preferences.
- Billing & Transaction Data – billing name, address, tax IDs, partial card details (last 4 digits, brand), payment status. Payments are processed by trusted providers (e.g., Stripe, PayPal, Coinbase Commerce, Toolfuz); we do not store full card numbers.
- Usage & Device Data – IP address, device/browser type, pages viewed, actions taken, referral URL, timestamps, language, and approximate location (derived from IP).
- Cookies & Similar Technologies – please see our Cookie Policy for details and choices.
- Marketing Data – your consents and preferences, email engagement (opens/clicks), and campaign attribution.
- Support Data – messages, attachments, and diagnostics you send to our support team.
- Social Login Data – if you sign in with Google or Facebook, we receive basic profile data (name, email, profile ID) as permitted by the provider and your consent. You may revoke access in your social account.
4) Why we use your data (legal bases)
- Provide the Service – create/manage accounts, authenticate users, process payments, fulfil orders (contract necessity).
- Improve and secure – analytics, debugging, preventing fraud/abuse, maintaining performance (legitimate interests).
- Communicate – service emails (transactional), support replies, updates about changes (legitimate interests / contract).
- Marketing – newsletters, offers, retargeting, and measuring campaign performance (consent where required; you can opt out at any time).
- Legal & compliance – accounting, audits, responding to lawful requests (legal obligation).
5) Cookies, analytics & ads
We use necessary cookies for core functionality and optional cookies for preferences, analytics (e.g., Google Analytics 4), and advertising/retargeting (e.g., Meta Pixel). Where required, we seek your consent for non-essential cookies. You can change your preferences anytime via the Cookie Settings link in the footer and in your browser settings. See our Cookie Policy for a detailed list.
6) How we share information
- Service providers (processors) – hosting, security, email/SMS delivery, analytics, payments, support tools. These partners process data under contract and only as instructed by us.
- Legal & safety – to comply with laws, enforce our Terms, or protect rights, property, or safety.
- Business transfers – in connection with a merger, acquisition, financing, or sale of assets; we will notify you of any material change.
- No selling of personal information – we do not sell personal data. For California residents, we do not “sell” or “share” personal information as defined by the CPRA. You may still submit a request at support@trickadsagencyltd.com.
7) International transfers
We may transfer data to countries outside your own (for example, where our providers host or process data). When we do, we use appropriate safeguards such as Standard Contractual Clauses or equivalent lawful mechanisms.
8) Data retention
We keep personal data only as long as necessary for the purposes above, to comply with legal obligations, or to resolve disputes. Typical retention:
- Account records – while your account is active and for up to 6 years thereafter (tax/audit).
- Analytics data – up to 26 months (or the period you choose in your cookie settings).
- Support tickets – 24 months after closure unless needed longer for legal reasons.
9) Your rights
Depending on your region (e.g., EU/UK/EEA, California), you may have rights to:
- Access and obtain a copy of your personal data;
- Correct inaccurate or incomplete data;
- Delete your data (“right to be forgotten”);
- Restrict or object to processing, including profiling and direct marketing;
- Data portability (receive your data in a machine-readable format);
- Withdraw consent at any time where processing is based on consent;
- Lodge a complaint with a supervisory authority (e.g., your local Data Protection Authority).
To exercise any of these rights, contact us at support@trickadsagencyltd.com. We may need to verify your identity before fulfilling a request.
10) Children’s privacy
Our Service is not directed to children under 16 and we do not knowingly collect personal data from them. If you believe a child has provided us data, contact us to request deletion.
11) Security
We use reasonable technical and organizational measures such as encryption in transit (HTTPS), access controls, network firewalls, and routine monitoring. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep your account credentials confidential.
12) Third-party links
Our website may contain links to third-party sites. Their privacy practices are governed by their own policies. Please review those policies before submitting personal information.
13) Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Effective date”. If changes are material, we may also notify you by email or within the Service.
14) Contact
If you have questions about this policy or how we handle your data, contact: Trick Ads Agency Ltd – support@trickadsagencyltd.com.
